Refund policy

Last updated on May 30th, 2025

At DILDAAR CO, we believe in supporting our customers as much as possible and have adopted a fair and transparent cancellation and refund policy.

Cancellations will be considered only if requested within 7 days of placing the order.
If the order has already been processed or shipped by our production partner (Printrove), the cancellation request may not be accepted.
Orders for custom or made-to-order items (including personalized t-shirts or merchandise) cannot be cancelled once production has started.
Cancellations are not applicable to perishable goods like flowers, food items, etc. (not applicable currently, but reserved for future categories).

If you receive a product that is damaged or defective, please report it to our Customer Service team at hello@dildaar.co within 7 days of delivery.
Attach clear photographs of the item and the packaging for our reference.
After verification, we will initiate a replacement or issue a refund, as deemed appropriate.

If the product you received does not match the image or description on the site, or does not meet your expectations, please contact our Customer Service team within 7 days of delivery.
The case will be reviewed, and an appropriate resolution will be provided, including a replacement or refund if necessary.

If your return or cancellation is approved, the refund will be processed to your original method of payment.
Please allow 6–8 business days for the amount to reflect in your account.
Refunds are not applicable for delays due to third-party shipping or minor color/size variations.

For items covered under a manufacturer’s warranty (if applicable in the future), please contact the manufacturer directly.

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